Official Documents

Privacy Policy RT99
Your Personal Data Protection

Rt99 is committed to protecting every user's privacy. This policy clearly explains how your personal information is collected, used, stored, and protected — nothing is hidden.

Updated: June 2026 SSL 256-bit Protected KYC Verified

RT99's Privacy Commitment: rt99 does not sell, rent, or transfer your personal data to third parties for marketing purposes without your consent. Your data belongs to you — we only use it to run the platform more effectively and keep your account secure.

1 Introduction & Scope of This Policy

This Privacy Policy ("Policy") is published by RT99 ("we", "rt99" or "Platform") to describe our personal data management practices in relation to users of the rt99 website and mobile app.

Rt99 understands that privacy is more than a legal requirement — it is the trust you place in us every time you use this platform. That is why we take a transparent and responsible approach to every aspect of your data management.

This Policy applies to:

  • All users accessing the rt99 website, whether as visitors or registered members;
  • All rt99 mobile app users on Android and iOS platforms;
  • All interactions conducted through rt99 customer support channels;
  • All financial transactions and gaming activities conducted through the rt99 platform.

By using the rt99 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions rt99 which forms part of the overall agreement between you and the platform.


2 Personal Information We Collect

Rt99 only collects information that is strictly necessary to operate the platform, ensure account security, and comply with applicable legal requirements. Below is a summary of the types of information we collect:

Data Categories Example Information Purpose of Collection
Identity Information Full name, date of birth, ID card number, selfie photo KYC verification, fraud prevention
Contact Information Email address, phone number, residential address Account communications, two-factor authentication
Financial Information Bank account number, bank name, transaction history Deposit and withdrawal processing
Usage Data IP address, device type, game activity records Account security, platform improvements
Technical Data Browser type, operating system, server log data Technical troubleshooting, security audits

Rt99 does not collect sensitive personal information such as health data, political views, or religious beliefs unless specifically required for responsible gaming purposes and only with your consent.

All submitted KYC documents are stored in a secure, encrypted environment. rt99 uses AES-256 encryption for all sensitive data stored within our systems.


3 How We Use Your Information

Every piece of information we collect is used for a clear and lawful purpose. rt99 uses your personal data for the following:

  • Account management: Creating, verifying and managing your rt99 account, including the KYC process required for regulatory compliance;
  • Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately;
  • Platform security: Detecting and preventing fraud, money laundering and suspicious activity within the rt99 system;
  • Service communications: Sending important notifications related to your account, transactions and platform updates relevant to you;
  • Platform improvements: Analyzing aggregated usage patterns to improve user experience and platform performance;
  • Legal compliance: Meeting legal and regulatory obligations applicable to the operation of the rt99 platform;
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate assistance when needed.

Rt99 does not use your personal data to make automated decisions that have a material impact on you without human intervention, except in cases of fraud detection that require immediate action to protect your account.


4 Information Sharing with Third Parties

Rt99 does not sell or rent your personal data to any third party. However, there are limited situations where we need to share information with certain parties to effectively operate the platform:

  • Payment service providers: Required transaction information is shared with approved payment gateway providers to securely process your deposits and withdrawals;
  • Game providers: Usernames and game session information are shared with game providers integrated with the rt99 platform for the purpose of game operation;
  • Regulatory authorities: rt99 complies with all lawful requests from legal authorities and relevant regulators;
  • Identity verification service providers: KYC information is shared with approved identity verification service providers for the purposes of age and identity verification;
  • Group companies: In certain circumstances, information may be shared within the rt99 group of companies for internal operational and compliance purposes.

All third parties receiving your data from rt99 are required to comply with data protection standards equivalent to or stricter than this Privacy Policy and are prohibited from using that data for any other purpose.

If you receive any communication claiming to be from rt99 but requesting sensitive information such as your password or full credit card number, it did not come from us. Please report it to the rt99 support team immediately.


5 Data Security & Information Protection

Rt99 continuously invests in robust data security infrastructure to ensure your personal information is protected at all times. Key security measures we have implemented include:

  • 256-bit SSL/TLS encryption for all data in transit between your browser and rt99 servers;
  • AES-256 encryption for all sensitive data stored in the rt99 database;
  • Two-factor authentication (2FA) available for all rt99 member accounts;
  • 24/7 security monitoring with an active intrusion detection system (IDS);
  • Periodic security audits conducted by accredited independent third parties;
  • Strict internal access controls — only authorised personnel may access user data;
  • Encrypted data backups stored at a secure, separate location.

While rt99 takes all reasonable precautions, no security system can be guaranteed 100% foolproof. Should a data breach occur that affects your personal information, rt99 will notify you within the stipulated timeframe through your registered communication channels.

You also play an important role in keeping your account secure. Use a strong password, enable two-factor authentication, and never share your login details with anyone.


6 Cookies & Tracking Technologies

Rt99 uses cookies and similar tracking technologies to enhance the user experience, analyze platform traffic, and ensure certain functions operate correctly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collecting anonymized data on how users interact with the platform to help us improve the user experience;
  • Functional Cookies: Saving your preferences such as language and region settings so you don't have to reconfigure them each time;
  • Analytics Cookies: Used to understand aggregate usage patterns for platform improvement purposes only.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the rt99 platform. Further details about the cookies we use are available in your account privacy settings.


7 Your Rights as a User

As a user of the rt99 platform, you have certain rights regarding your personal data. rt99 fully respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete information in our records.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data from our systems.

Right to Object

You have the right to object to the processing of your data for certain purposes, including direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your data in certain defined circumstances.

To exercise any of the above rights, please contact the rt99 support team via live chat on the platform. rt99 will process your request within 30 business days. In certain circumstances, we may require additional identity verification before processing your request to ensure the security of your data.


8 Data Retention & Deletion

Rt99 retains your personal data only for as long as it is needed for the purposes stated in this Policy or as required by applicable law.

  • Active account data: Retained for as long as your account is active and for the required period following account closure for legal compliance purposes;
  • Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial and tax regulatory requirements;
  • KYC documents: Retained for the period stipulated by applicable anti-money laundering (AML) regulations;
  • Support communication log: Retained for 2 years from the date of last interaction for service reference and improvement purposes;
  • Analytics data: Anonymised usage data is retained for a longer period for platform trend analysis purposes.

Once the defined retention period expires, rt99 will securely delete or anonymize your personal data using established deletion procedures that are irreversible.


9 Changes to This Privacy Policy

Rt99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. The effective date of the latest version will always be stated at the top of this document.

In the event of material changes to how we use or protect your personal data, rt99 will notify you via:

  • In-platform notifications on rt99 when you log in;
  • Email to the address registered to your account;
  • Prominent notification banners or pop-ups on the rt99 website.

Continued use of the rt99 platform after changes to this Policy take effect will be considered your acceptance of the updated version. If you disagree with the changes made, you have the right to close your account and request deletion of your personal data.

For any questions, concerns, or requests related to your data privacy, please contact the rt99 Privacy team via our platform's live chat, available 24 hours a day, 7 days a week.

How RT99 Protects Your Privacy

Privacy at rt99 is not an empty promise — it is enforced through systems, processes and a company culture that puts user data security first.

End-to-End Encryption

All data transmitted between your device and rt99 servers is encrypted with 256-bit SSL — no third party can intercept or read your information while in transit.

Secure KYC Verification

The rt99 KYC process uses certified identity verification technology. Your documents are stored in an encrypted environment and are only accessible by authorized personnel.

24/7 Threat Monitoring

The rt99 security system monitors suspicious activity around the clock. Any unauthorized access attempts are automatically detected and blocked before they can affect your account.

Two-Factor Authentication (2FA)

Protect your rt99 account with an extra layer of security through two-factor authentication — even if someone else knows your password, your account stays safe.

Regular Security Audits

Rt99 undergoes periodic independent security audits by accredited firms to ensure our data protection standards remain at the highest level.

Privacy Controls in Your Hands

You can manage your privacy settings, view the data we hold, and submit deletion requests directly from your rt99 account panel — easy, clear, and transparent.

Your Data Is Safe with RT99

Join millions of players who trust rt99 for a safe, fair, and responsible online entertainment experience. Register a free account today and enjoy peace of mind playing on a platform that puts your privacy first.

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